Satisfied customers are the best proof of a good and successful work. This pays off in a trusting and long-lasting customer relationship.
Webasto is the world's leading automotive supplier in matters of auxiliary heating systems, car roofs and air conditioning systems. Beside high quality initial equipment products for automobil manufacturers Webasto offers its products even for later installation. For the marketing of these products we created a comprehensive system. On an internet-platform the stakeholder is able to quote for a proposal. These requests are transmitted to the installation partner who is able to get in contact or send a calculated proposal. Meanwhile, there are over 4500 installations of this software. In addition, these installation partners get assistance from other offline - programs.
As the first Internet marketplace for automotive services in Germany, the reparaturFUXX was started on 1 September 2005. Garages can display their offerings and their service environment in a separate presentation area and also receive direct service requests from customers. The drivers locates automotive service providers in their region and can compare them according to many criteria in order to find their best garage.
The ServiceLister is a joint project of the TÜV Nord Mobilität GmbH & Co. KG and Dr. Schnell & Dr. Hensel GmbH. The ServiceLister offers its garages and car dealers an unique opportunity of advertising their car services. With the ServiceLister its possible to place one's proposals at the most important and most visited online marketplaces to generate additional customer contacts. Furthermore, the ServiceLister offers a central control of success.